Privacy Policy

Durman (referred to as "Durman," "Durman Projects," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs) when you visit our website (the "Website") or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, company details, and any other information you provide.
• Transactional Information: Records of services requested or provided.
• Technical Information: IP address, browser type, device details, cookies, and analytics data.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve our services.
• To respond to inquiries and communicate with clients.
• To process payments and manage transactions.
• To send marketing communications (you may opt out at any time).
• To comply with legal obligations under Australian law.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share it with:

• Service providers who assist in business operations (e.g., payment processors, IT support).
• Legal authorities when required by law.
• Business partners in relation to projects.

We ensure that third parties comply with Australian privacy regulations when handling your data.

4. Data Security

We implement appropriate security measures to protect your information in accordance with the Privacy Act 1988. However, no online data transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights Under Australian Law

You have the right to:

• Access, update, or request deletion of your personal data.
• Opt out of marketing communications.
• Request a copy of the personal data we hold.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email:  legal@durman.com.au
• Phone: 0425 304 254